harvey kail
harvey kail Dec 26, 2015

Hi Mike,

For the last few days, the video lessons have been breaking up or stopping altogether.  If I hit the play button they restart but soon crash.  Is the problem at my end or yours?  Thanks.

Mike Caren
Mike Caren Dec 26, 2015

Hi Harvey --- that sounds like a connection speed issue.  

--- are you logging on from a different location?

OR

--- is there someone else trying to watch videos online the same time you are?

If you email me at --- mike@sonicjunction.com --- with a 4-6 sentence description I can help you work through it.

Mike

 

harvey kail
harvey kail Jan 06, 2016

Mike, it was, indeed, a connection speed issue.  My internet provider has just replaced my modem, and the speed is back up to snuff. Thanks for your help.

Harvey

Terry Church
Terry Church Jul 21, 2016

I was having the breakup trouble too and  Mike pointed me to the connection speed thing.  That was the problem.  All fixed up now.  Thanks, Mike. 

 
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