Hi anyone who can help

I filmed a video on my iPod and it doesn't upload. I get a message saying ""IMG_2102.MOV" Failed to upload. Error:"

What can I do as I would like some feedback from Corey and I can't upload the video. 

Thanks

JJ

Hi Jamie --- thanks for the message and sorry for the issue.  

The uploader is working for our test systems --- so it's likely an interaction issue between your system / video and the Sonic Junction uploader.   Can you tell me a bit about your computer and also try and upload it once more?

To confirm --- are you uploading the video from a PC / Mac --- or are you using an iPod?

I will stick with you until we get it solved.

Hi Mike

Yesterday I attempted uploading the video again and it took an hour or two and then gave me a message saying "Upload Complete, prosessing." this message was up for an hour and nothing happened. 

I am using Windows 8.1, google chrome and HP Pavilion g6.

Thanks for the help so far,

Jamie

Hi Jamie --- OK --- an hour is a LONG time --- usually it's a minute or two.  

It possibly hit a "time-out" issue --- we will investigate it.  In the mean time, can you do the speed test here

http://speedtest.comcast.net/

--- and let me know the result.  

Also --- how big is your video file?

Thanks. 

Hi Mike 

The speed test didn't work as it is only in the USA.

The file is 116 MB.

Thanks,

J

Hi Mike,

I try to upload a video to Duke but nothing is hapenning after one whole night . Il keeps saying:

video upload succesfully

video processing underway

video will appear here after processing

OK to finish and post comment

My video weights 23Mo (AVI, I tried also in WMV with the same result) my upload speed is 0.8 MO/S .

I've already sent one video last month without any problem.

can you help me ?

Thanks!

JM

Dear Mike,

Many Thanks! It works !